SITEL GROUP

ELEVANT

Training in the areas of telephone support, distance learning, database management, data processing, communication and customer relationship management; online publication, in particular in the form of blogs, electronic publication of online columns, magazines, articles and newsletters, provision of online non-downloadable electronic publications; drafting and publication of texts, questionnaires, surveys, polls, brochures, forms (other than publicity texts), publishing of educational materials;Software, software packages and computer applications; all the aforesaid products being offered only within the framework of the management of the customer relationship on behalf of third parties;Telecommunication services, in particular: sending, receiving, processing and re-routing of telephone calls and electronic messages, centralization of telephone calls, telephone telecommunications, telecommunications by computer terminals, by Internet network, by transmission via an Internet server center, answering services by electronic message, orientation and processing of electronic messages, electronic messaging, reception and distribution (transmission) of messages, transmission and exchange of information by multimedia supports, national and international communications by networks, electronic exchange of messages by means of blogs, chat rooms, Internet sites and Internet forums, computer-assisted transmission of messages, images and other data, provision of access to telecommunications networks by computer, transmission of information over networks, provision of access to online blogs, provision of access to telecommunications networks by computer, rental of access time to a database server center; information and advice relating to telecommunications;Advice and information (non-financial) relating to troubleshooting, repair and maintenance of computer equipment, telephone equipment and household appliances, these services being offered only within the framework of the management of the customer relationship on behalf of third parties;Insurance, insurance claims management, insurance brokerage for others, information and consultancy relating to insurance and insurance and reinsurance brokerage; debt collection, financial guarantee services, in particular with regard to payment by credit card and remotely; all the aforementioned services being offered solely within the framework of customer relationship management on behalf of third parties;Creation, implementation, management and operation of telephone call and contact centers for others; consultancy services relating to the creation, implementation, management and operation of telephone call centers and contact centers; business advice, assistance and consultancy services relating to customer relationship management; business advice assistance and consultancy services relating to digital strategy in the context of customer relationship management; market studies and surveys; administrative processing of purchase orders; opinion polling; business statistical studies and information; evaluation and definition of consumer profiles; definition and analysis of consumer behavior; research and verification of business information and messages on the Internet, commercial monitoring and image monitoring on the Internet; business advice and assistance to companies relating to brand image and reputation; subcontracting services, information and advice relating to subcontracting services; business intermediation; entry, introduction, integration, collection, recording, gathering, transcription, systematization, extraction and processing of data; creation, management and compilation of databases; computer file management; arranging subscriptions to telecommunications services for others; all the aforementioned services being offered solely within the framework of customer relationship management on behalf of third parties; telephone answering for unavailable subscribers;Computer consultancy services, computer assistance, information technology advice; programming for computers; development (design), installation, maintenance, updating, customization and integration of computer software, software packages, computer applications and databases; rental of computer software, software packages and applications, software as a service (SaaS), cloud computing; analysis and design of computer systems; creation, development and storage of databases; creation and maintenance of websites for others, hosting of websites; conversion of data and computer programs other than physical conversion, conversion of data or documents from a physical medium to an electronic medium; electronic data storage; hosting of computer applications; electronic data retrieval and analysis; data analysis computer services; diagnosing problems with consumer electronics, with computer hardware and software; technical implementation and management of call centers and contact centers on behalf of third parties;

EMOTIS

Training in the areas of telephone support, distance learning, database management, data processing, communication and customer relationship management; online publication, in particular in the form of blogs, electronic publication of online columns, magazines, articles and newsletters, provision of online non-downloadable electronic publications; drafting and publication of texts, questionnaires, surveys, polls, brochures, forms (other than publicity texts), publishing of educational materials;Software, software packages and computer applications; all the aforesaid products being offered only within the framework of the management of the customer relationship on behalf of third parties;Telecommunication services, in particular: sending, receiving, processing and re-routing of telephone calls and electronic messages, centralization of telephone calls, telephone telecommunications, telecommunications by computer terminals, by Internet network, by transmission via an Internet server center, answering services by electronic message, orientation and processing of electronic messages, electronic messaging, reception and distribution (transmission) of messages, transmission and exchange of information by multimedia supports, national and international communications by networks, electronic exchange of messages by means of blogs, chat rooms, Internet sites and Internet forums, computer-assisted transmission of messages, images and other data, provision of access to telecommunications networks by computer, transmission of information over networks, provision of access to online blogs, provision of access to telecommunications networks by computer, rental of access time to a database server center; information and advice relating to telecommunications;Advice and information (non-financial) relating to troubleshooting, repair and maintenance of computer equipment, telephone equipment and household appliances, these services being offered only within the framework of the management of the customer relationship on behalf of third parties;Insurance, insurance claims management, insurance brokerage for others, information and consultancy relating to insurance and insurance and reinsurance brokerage; debt collection, financial guarantee services, in particular with regard to payment by credit card and remotely; all the aforementioned services being offered solely within the framework of customer relationship management on behalf of third parties;Creation, implementation, management and operation of telephone call and contact centers for others; consultancy services relating to the creation, implementation, management and operation of telephone call centers and contact centers; business advice, assistance and consultancy services relating to customer relationship management; business advice assistance and consultancy services relating to digital strategy in the context of customer relationship management; market studies and surveys; administrative processing of purchase orders; opinion polling; business statistical studies and information; evaluation and definition of consumer profiles; definition and analysis of consumer behavior; research and verification of business information and messages on the Internet, commercial monitoring and image monitoring on the Internet; business advice and assistance to companies relating to brand image and reputation; subcontracting services, information and advice relating to subcontracting services; business intermediation; entry, introduction, integration, collection, recording, gathering, transcription, systematization, extraction and processing of data; creation, management and compilation of databases; computer file management; arranging subscriptions to telecommunications services for others; all the aforementioned services being offered solely within the framework of customer relationship management on behalf of third parties; telephone answering for unavailable subscribers;Computer consultancy services, computer assistance, information technology advice; programming for computers; development (design), installation, maintenance, updating, customization and integration of computer software, software packages, computer applications and databases; rental of computer software, software packages and applications, software as a service (SaaS), cloud computing; analysis and design of computer systems; creation, development and storage of databases; creation and maintenance of websites for others, hosting of websites; conversion of data and computer programs other than physical conversion, conversion of data or documents from a physical medium to an electronic medium; electronic data storage; hosting of computer applications; electronic data retrieval and analysis; data analysis computer services; diagnosing problems with consumer electronics, with computer hardware and software; technical implementation and management of call centers and contact centers on behalf of third parties;

FOUNDEVER

FOUND EVER;Creation, implementation, management and operation of telephone call and contact centers for others; consultancy services relating to the creation, implementation, management and operation of telephone call centers and contact centers; business advice, assistance and consultancy services relating to customer relationship management; business advice assistance and consultancy services relating to digital strategy for customer relationship management;

FOUNDEVER

Training in the areas of telephone support, distance learning, database management, data processing, communication and customer relationship management; online publication, in particular in the form of blogs, electronic publication of online columns, magazines, articles and newsletters, provision of online non-downloadable electronic publications; drafting and publication of texts, questionnaires, surveys, polls, brochures, forms (other than publicity texts), publishing of educational materials;Software and computer applications; all the aforesaid products being offered only within the framework of the management of the customer relationship on behalf of third parties;Telecommunication services, in particular: sending, receiving, processing and re-routing of telephone calls and electronic messages, centralization of telephone calls, telephone telecommunications, telecommunications by computer terminals, by Internet network, by transmission via an Internet server center, answering services by electronic message, telephone answering services for absent subscribers, orientation and processing of electronic messages, electronic messaging, reception and distribution (transmission) of messages, transmission and exchange of information by multimedia supports, national and international communications by networks, electronic exchange of messages by means of blogs, chat rooms, Internet sites and Internet forums, computer-assisted transmission of messages, images and other data, provision of access to telecommunications networks by computer, transmission of information over networks, provision of access to online blogs, provision of access to telecommunications networks by computer, rental of access time to a database server center; information and advice relating to telecommunications; implementation and management of call centers and contact centers on behalf of third parties;Advice and information (non-financial) relating to troubleshooting, repair and maintenance, these services being offered only within the framework of the management of the customer relationship on behalf of third parties;FOUND EVER;Insurance, claims management, insurance brokerage for others, information and consultancy relating to insurance and insurance and reinsurance brokerage; debt collection, financial guarantee services, in particular with regard to payment by credit card and remotely; all the aforementioned services being offered solely within the framework of customer relationship management on behalf of third parties;Market studies and surveys; administrative processing of purchase orders; opinion polls; statistical studies and information; evaluation and definition of consumer profiles; definition and analysis of consumer behavior; research and verification of information and messages on the Internet, commercial monitoring and image monitoring on the Internet; business advice and assistance to companies relating to brand image and reputation; subcontracting services, information and advice relating to subcontracting services; business intermediation; entry, introduction, integration, collection, recording, gathering, transcription, systematization, extraction and processing of data; creation, management and compilation of databases; computer file management; subscriptions to telecommunications services for others; all the aforementioned services being offered solely within the framework of customer relationship management on behalf of third parties;Computer consultancy services, computer assistance, information technology advice; programming for computers; development (design), installation, maintenance, updating, customization and integration of computer software, software packages, computer applications and databases; rental of computer software, software packages and applications, software as a service (SaaS), cloud computing; analysis and design of computer systems; creation, development and storage of databases; creation and maintenance of websites for others, hosting of websites; conversion of data and computer programs other than physical conversion, conversion of data or documents from a physical medium to an electronic medium; electronic data storage; hosting of computer applications; electronic data retrieval and analysis; data analysis computer services; diagnosing problems with consumer electronics, computer hardware and software;

INNSO

Coaching in the field of IT; IT training services; providing on-line non-downloadable electronic publications in the nature of articles, newsletters, written processes in the nature of manuals, training documents and guidelines in the fields of IT, omnichannel solutions, insurance and banking;The mark consists of the word INNSO in a stylized form in lowercase, teal letters with an opening inside the letter O that is slightly curved in an upwards direction at each end resembling a smile. The color white represents transparent areas and is not a part of the mark.;Recorded computer software for recording and managing the omnichannel interactions and processes of end-users, and for helping and supporting end-users with establishing omnichannel interactions between clients and end-users; recorded computer programs for recording and managing the omnichannel interactions and processes of end-users, and for helping and supporting end-users with establishing omnichannel interactions between clients and end-users; downloadable computer application software for recording and managing the omnichannel interactions and processes of end-users, and for helping and supporting end-users with establishing omnichannel interactions between clients and end-users; downloadable electronic publications in the nature of articles, newsletters, written processes in the nature of manuals, training documents and guidelines in the fields of IT, omnichannel solutions, insurance and banking;The color(s) teal is/are claimed as a feature of the mark.;Data integration services comprising the recording, collection, transcription and compilation of data; computer data entry services; data processing services;IT consulting services in the nature of computer consulting services; development, design, installation, maintenance, updating, customization and integration into multiple systems and networks of computer software, software packages and software in the nature of computer applications; rental of computer software, software packages and software in the nature of computer applications; software as a service (SaaS) services featuring software for recording and managing, the omnichannel interactions and processes of end-users, and for helping and supporting end-users with establishing omnichannel interactions between end-users and their clients; cloud computing featuring software for use for recording and managing, the omnichannel interactions and processes of users, and for helping and supporting end-users with establishing omnichannel interactions between clients and end-users; computer systems analysis and design; computer programming; database design and development, namely, creation and development of databases; electronic storage services for archiving databases; data conversion of data and computer programs other than physical conversion; conversion of data or documents from physical to electronic media; application service provider (asp), namely, hosting computer software applications of others; data recovery of computer and smartphone data;