RESPONSE ANALYSIS CORPORATION

(VAT)

COMPUTER SOFTWARE WHICH PERMITS MANIPULATION, DISPLAY, AND PRINTING OF RESPONDENT'S EXACT ANSWERS TO OPEN-ENDED SURVEY QUESTIONS;VERBATIM ANALYSIS TOOL;

ARRO

FIRST USE MAY 24 1976, IN COMMERCE JUNE 1 1976, MAY 17 1976 IN A DIFFERENT FORM.;FIRST USE MAY 24 1976, IN COMMERCE JUNE 1 1976, MAY 17 1976 IN A DIFFERENT FORM.;OFFERING RESEARCH AND CONSULTING SERVICES CONCERNED WITH INDIVIDUAL AND GROUP BEHAVIOR RELATING TO THE FUNCTIONING AND EFFECTIVENESS OF ORGANIZATIONS;

CEO VANTAGE

business research, surveys and consultation concerning issues which include organizational performance, customer satisfaction and employee effectiveness;VANTAGE;

COMPOSIT

providing statistical information for use in survey or marketing research to identify and assess those measurements which differentiate an organization from its competition;

PERFEX

providing statistical information regarding the analysis of survey data that measures consumer satisfaction with regard to specific goods and services;

S-MAX

survey or marketing research to identify a client's attributes which define customer satisfaction relative to a defined set of attributes for that client;

VAT

computer software which permits manipulation, display, and printing of respondent verbatim answers to open-ended survey questions;