Quintus Corporation

CUSTOMERQ

computer software for use in facilitating customer support, including tracking and generating reports of customer inquiries, product defects and solutions and instruction manuals sold as a unit;CUSTOMER Q;

ECONTACT

Computer software for use in database management by businesses to allow call centers to route and manage all forms of business and client information exclusively for the purpose of managing customer relationships;E CONTACT;

IMPAQ

real-time customer publish-and-subscribe software which delivers customized call center information to an executive desktop;IMPACT;

INSYNQ

computer software for use in facilitating manufacturing quality, telecommunications management and computer network management, inventory management, human resource management, product and service sales, and customer service, support and satisfaction, including sales prospect tracking, asset tracking, work-in-process tracking, defect tracking, message tracking, intelligent text retrieval, business process and work flow modeling, report creation, statistical analysis, and data management, replication and distribution;IN - SYNC;

KNOW YOUR CUSTOMER. GROW YOUR BUSINESS.

computer software for use in providing customer service and consumer relations; communications software; computer software for call routing and database management; computer software for connecting computer networks; computer software for providing computer telephony integration; customer service management services; telecommunications services;

WEBCENTER

software for computer network communications and customer interaction;WEB CENTER;

WEBQ

computer programs which enable customers and authorized users to directly access, via the World Wide Web, proprietary software which allows development of customized customer support applications, including without limitation, inventory management, human resource management, and product and service sales support;WEB Q;

WORKPRO

WORK-PRO;computer programming services for customizing computer software used in developing end-user information management applications;

WORKPRO

computer software used to develop applications for use in information and work management and instruction manuals all sold as a unit;WORK PRO;