INTELLIGENT IMPACT

Welcome to the Brand page for “INTELLIGENT IMPACT”, which is offered here for Computer software for use in personnel training for employees in the field of contact center agents and other customer-interfacing personnel, scheduling employees, recording phone calls and computer activity of contact center agents and other customer-interfacing personnel, evaluation of personnel performance during customer interactions, monitoring personnel, workflow and customers interactions; computer software for transmitting audio and video communications via electronic means; computer software for use in speech analytics, processing audio recordings for the purpose of capturing, searching and analyzing speech data; computer software for use in voice and email surveys for the purpose of capturing, analyzing, and comparing data; computer software for processing screen recordings, including cti (computer-telephony integration), social media, email, and chat for the purpose of capturing, searching and analyzing on screen data; computer software for capturing keystrokes, applications, enterprise applications, urls and other on screen activity for the purpose of searching and analyzing workflow activity and duration; computer software for use in workforce management, managing volume of customers accurately, balancing costs and service levels, and matching employee skills and preferences with customer needs;.

Its status is currently believed to be active. Its class is unavailable. “INTELLIGENT IMPACT” is believed to be currently owned by “Envision Telephony, Inc.”