CONTACT POINT

Welcome to the Brand page for “CONTACT POINT”, which is offered here for Computer software used to manage workforce operations namely, forecasting call volume, staffing requirements, monitoring adherence to schedules, developing job competency models, and for managing, assessing, training, and recruiting of contact center agents and staff;.

Its status is currently believed to be active. Its class is unavailable. “CONTACT POINT” is believed to be currently owned by “DICTAPHONE CORPORATION”.


Owner:
DICTAPHONE CORPORATION
Owner Details
Description:
COMPUTER SOFTWARE USED TO MANAGE WORKFORCE OPERATIONS NAMELY, FORECASTING CALL VOLUME, STAFFING REQUIREMENTS, MONITORING ADHERENCE TO SCHEDULES, DEVELOPING JOB COMPETENCY MODELS, AND FOR MANAGING, ASSESSING, TRAINING, AND RECRUITING OF CONTACT CENTER AGENTS AND STAFF;
Categories: COMPUTER SOFTWARE USED MANAGE