TROUBLE SHOOTERS

Brand	Owner	Address	Description
TROUBLESHOOTERS.COM	Litt, Steven Jay	385 Forest Park Circle Longwood FL 32779	TROUBLE SHOOTERS;Computer services, namely, providing information regarding the diagnosis of problems in computers, computer programs, computer operating systems, and computer networks, as well as information on computer program design and computer network design;
	Where the owner name is not linked, that owner no longer owns the brand

Technical Examples

A trouble ticket tracking system and method including a server in communication with an electronic network and a database for storing trouble tickets in communication with the server. A user computer is in communication with the network and has access, via a graphical user interface (GUI), to the server. The graphical user interface includes at least one screen which is operable to enter a new trouble ticket along with (i) a person responsible for resolving the ticket and (ii) a severity level for the trouble ticket, and to store the trouble ticket in the database. A paging system is also in communication with the server and when the severity level associated with a new trouble ticket is above a predetermined threshold, the server automatically initiates a call to the person responsible via the paging system. A duplicate ticket search engine is also preferably included to identify actual or potential duplicate trouble tickets, list any such duplicates and permit deletion thereof or a flagging thereof whereby when a representative ticket is closed out, the duplicate trouble ticket is also closed out.