TRAINING WORK FORCE

Brand	Owner	Address	Description
PLACO	PLACOPLATRE	Tour Saint-Gobain, France	training of work force and technicians in the use of building materials and of tools and machine tools used in building construction;hand tools and implements, namely assembly jigs, saws, clamps, grapples, screwdrivers, hammers, pliers, chisels, drills, scrapers, for cutting out, installing, decorating panels and prefabricated elements;insulating and non insulating nonmetallic building materials, plaster, lime, cement, mortar, gravel, bricks, asphalt roof tiles, marble, natural and artificial stone, slate, plasterer's putty whether or not ready-to-use; all insulating and non insulating plaster-based building materials, namely reinforced and non reinforced plaster slabs, plaster slabs with or without decorative coverings on one or both faces, plaster panels and partitions, stationary and mobile prefabricated partition components, namely plaster slabs on metal framework, plaster paving tiles, fire-resistant non-metal prefabricated partitions and panels; composite materials of plaster and fiberglass and/or rock wool and/or polystyrene for thermal and/acoustic insulation; plaster cornices and moldings; non-metallic rigid pipes for building; asphalt, pitch and bitumen; nonmetallic transportable building; nonmetallic monuments;machine tools, namely power operated saws, electric hand-held drills, power operated screwdrivers, power operated abrasive wheels for fabricating, cutting out, preparing for installation prefabricated elements and panels;metal parts for mounting partitions and prefabricated panels, namely partition fasteners, partition fittings, partition clips, runners for partitions, ties, fixing plates, braces;printed matter, namely newspapers, periodicals, printed instructions sheets, printed manuals for training and teaching, newsletters relating to building construction and to building materials;installation, assembly and repair services for walls, partitions, coverings, ceilings, lowered ceilings, roofs, floorings;commercial management assistance, business marketing assistance, business management services;legal services for industrial or commercial entities;
	Where the owner name is not linked, that owner no longer owns the brand

Technical Examples

Improving the frequency with which agents complete training in a call center or other constituent contact environment. Agents working in call centers are typically given periodic training to improve their skills. Training breaks are scheduled at various times throughout the day that can depend on the workload of the call center. However, often times the agents are unable to receive or complete their training during the scheduled training break due to unexpected work loads and other interruptions. The present invention enables monitoring and recording of whether training is received and completed during a training break. If the training was not completed, the training break is stored and rescheduled for a later time. The invention also facilitates completion of missed training breaks by providing spontaneous training breaks during periods of unexpectedly lower workload at the call center.