TELEPHONE SUPPORT SERVICES

Brand	Owner (click to sort)	Address	Description
LANASSIST	Integrated Design Engineering, Inc.	1078 Headquarters Park Drive Fenton MO 63026	telephone support services; a help desk designed to assist LAN/WAN administrators and end users of businesses with solving problems with hardware and software; this help desk will be available on a per incident and monthly and yearly subscription basis;
WIRED FOR SUPERIOR SERVICE	SMITHKLINE BEECHAM PLC	980 Great West Road Brentford, Middlesex TW8 9GS United Kingdom	telephone support services, namely, providing information concerning vaccines;
	Where the owner name is not linked, that owner no longer owns the brand

Technical Examples

Directory assistance provides telephone number look up services to callers based on the business or caller name as listed in a telephone directory. In the prior art, directory assistance provides a value-added service to telephone users and an expense that must be charged back to telephone callers or absorbed by telephone carriers. In enhanced directory assistance (EDA) services as described in the disclosure, EDA is further developed to deliver a keyword targeted advertising service to telephone listing owners and advertisers. The present invention provides a method and system to extend EDA services to the wireless messaging systems used by telecommunications operators. The invention further discloses methods to support both one-way and two-way communications on these devices, as well as systems to support the distributed EDA Transaction business model.