SOFTWARE PROVIDE WEB SUPPORT

Brand Owner (click to sort) Address Description
CAS Vignette Corporation SUITE 100 1301 SOUTH MOPAC EXPRESSWAY AUSTIN TX 78746 software to provide Web support by combining a content management system with a content application server;
CONTENT APPLICATION SERVER Vignette Corporation SUITE 100 1301 SOUTH MOPAC EXPRESSWAY AUSTIN TX 78746 software to provide Web support by combining a content management system with a content application server;
 

Where the owner name is not linked, that owner no longer owns the brand

    
Technical Examples
  1. A need exists to provide software support in a simple and effective manner over long periods of time. At the same time there is a need to allow contact centers to route calls appropriately when those calls relate to complex software support queries. This needs to be achieved without requiring complex call routing methods and apparatus at the contact center. The present invention addresses these problems by using software error codes or the like to route calls in a contact center.