SOFTWARE HARDWARE REMOTE

Brand	Owner	Address	Description
BELL & HOWELL RSVP	BELL & HOWELL MAIL PROCESSING SYSTEMS COMPANY	Pinnacle One 4401 Silicon Drive Durham NC 27709	SOFTWARE AND HARDWARE FOR REMOTE SERVICES VIDEO PROCESSING, INCLUDING INTEGRATION OF VIDEO ENCODING RESULTS, CONTROLLING EVENTS OCCURRING TO MAILPIECES AND GENERATING REPORTS;
	Where the owner name is not linked, that owner no longer owns the brand

Technical Examples

An integrated hardware and software monitoring system for a remote computer includes an event monitoring module loaded on the remote computer. The event monitoring module includes a hardware event detector that detects hardware events on the remote computer that may need attention, and a software service detector that detects status of software running on the remote computer to determine if any of the software has failed or is not operating properly, and to output a software event as a result thereof. The monitoring system also includes a data transmission system for performing a data transmission so as to notify a support specialist over a network connection of a hardware event or software event detected by the event monitoring module. The monitoring system further includes a graphical user interface provided on a display of the remote computer for allowing a user of the remote computer to make selections as to which software services and hardware events are to be detected.