SERVICE PROBLEM TRACKING SYSTEM

Brand	Owner	Address	Description
SPOTS	Legendsoft, Inc.	800 Scotlandwell Place Alpharetta GA 30004	SERVICE AND PROBLEM TRACKING SYSTEM;Providing temporary use of on-line non-downloadable software for problem tracking, resolution, and reporting, for the creation, fulfillment, and reporting of service orders and for time tracking, billing, reporting, and analysis all for use by software developers and entities with computer-related help desks;
	Where the owner name is not linked, that owner no longer owns the brand

Technical Examples

In a telecommunication system, adapted to provide subscriber related services, a layered architecture including on a service layer a network side service executor and a user terminal service handler is employed. A call is triggered through a user interface provided by the service handler, which conveys a call set-up request and information to the service executor. The service executor communicates directly with a corresponding service executor at a service layer of a destination system and exchanges service information to detect a service interaction problem. A requested call can be established by other signalling and media handler functions when no essential service interaction problem is detected.