PROVIDING INTERACTIVE CHAT ROOMS

Brand	Owner (click to sort)	Address	Description
AMAZON	AMAZON TECHNOLOGIES, INC.	410 Terry Ave. N. Seattle WA 98109	Providing interactive chat rooms for transmission of messages among computer users and subscribers concerning a wide variety of topics; electronic transmission of product reviews and purchase information on the internet;
AMAZON ANYWHERE	Amazon.com, Inc.	Attention: Trademarks P. O. Box 81226 Seattle WA 981081226	Providing interactive chat rooms for transmission of messages among computer users and subscribers concerning a wide variety of topics; electronic transmission of data and documents concerning personal and professional information via computer terminals; and providing electronic mail services;AMAZON ANY WHERE;
NETSAVE	ALTOPHASE, INC.	6060 Center Drive, 10th Floor Los Angeles CA 90045	Providing interactive chat rooms for transmission of messages among computer users and subscribers concerning general merchandise and general consumer goods, product reviews and purchase information on the Internet;NET SAVE;On-line retail store services featuring a wide variety of consumer goods of others;Online social networking services in the field of general merchandise and general consumer goods, product reviews and purchase information provided via a website;Providing an on-line network environment featuring technology that enables users to share data in the field of general merchandise and general consumer goods, product reviews and purchase information on the Internet;
NETSAVE	NETSAVE.COM	12975 Collier Blvd, Suite 109 Naples FL 34116	Providing interactive chat rooms for transmission of messages among computer users and subscribers concerning general merchandise and general consumer goods, product reviews and purchase information on the Internet;NET SAVE;On-line retail store services featuring a wide variety of consumer goods of others;Online social networking services in the field of general merchandise and general consumer goods, product reviews and purchase information provided via a website;Providing an on-line network environment featuring technology that enables users to share data in the field of general merchandise and general consumer goods, product reviews and purchase information on the Internet;
NILE	Aphid, Inc.	103 Foulk Road Suite 202 Wilmington DE 19803	Providing interactive chat rooms for transmission of messages among computer users and subscribers concerning general merchandise and general consumer goods, product reviews and purchase information on the internet; electronic transmission of information and data; electronic mail services; providing on-line instant messaging;
NILE	Aphid, Inc.	103 Foulk Road Suite 202 Wilmington DE 19803	Providing interactive chat rooms for transmission of messages among computer users and subscribers concerning general merchandise and general consumer goods, product reviews and purchase information on the internet; electronic transmission of information and data; electronic mail services; providing on-line instant messaging;
ZIPZAPPERS	ZipZap, Inc.	182 Howard Street, #207 San Francisco CA 94105	Providing interactive chat rooms for transmission of messages among computer users and subscribers concerning a wide variety of topics;ZIP ZAPPERS;Promoting the goods and services of others by placing advertisements and promotional displays in an electronic site accessed through computer networks; On-line wholesale and retail store services featuring general merchandise; Providing a web site where users can post ratings, reviews and recommendations on products and services; customer service in the field of worldwide electronic funds and currency transfer services provided via the Internet, online, retail point of sales terminals, or an interactive computer network; providing an online link to ecommerce information, business news and retail merchants;Computer services, namely, creating indexes of information, sites, and other resources available on computer networks; searching and retrieving information, sites, and other resources available on computer networks for others;
	Where the owner name is not linked, that owner no longer owns the brand

Technical Examples

A customer is transferred from a first Internet chat session on a first server to a second Internet chat session on a second server without the customer having to take any action whatsoever. The second server may be the same server as the first server or may be different from the first server and may be physically located in another city, state, country, or continent. When the need arises to transfer a customer chat to another agent (who may be on another server) the agent requests a transfer and a list of available chat sessions is provided (300) to the agent. If the agent requests a transfer of the customer to one of those available chat sessions then a determination (310) is made as to whether the proposed transfer is permitted. If the transfer is permitted and initiated by the agent, the agent's computer sends all the transfer information as well as a transfer command to the customers browser. The command sent activates a mini-application residing on the customer's browser that seamlessly connects the customer to a new URL for a second chat session. Further, when the transfer is initiated, all or a portion of the information, including documentation, from the first chat session is simultaneously transferred to the second chat session.