MULTI PURPOSE PRODUCT SERVING AS

Brand	Owner	Address	Description
THE CONVERTIBLE	BARCLAY HOME PRODUCTS, INC.	245 5TH AVE. NEW YORK NY	MULTI-PURPOSE PRODUCT SERVING AS A SLEEPING BAG OR COMFORTER;
	Where the owner name is not linked, that owner no longer owns the brand

Technical Examples

A disclosed method provides automated scripting to guide a customer service representative (CSR) in handling a call from a customer. Operations within the method may include displaying products and two or more purpose classifications for selection by the CSR. The purpose classifications may include (a) an add classification for customer requests to add a new product to an account and (b) a remove classification for customer requests to remove an existing product from the account. A page generator may receive input from the CSR selecting one of the purpose classifications and one of the products as pertinent to the call. In response, the page generator may automatically displaying a customized page with scripted text for the CSR to read to the customer. The scripted text may correspond specifically both to the selected purpose classification and to the selected product.