INTERACTION STORE

Brand	Owner	Address	Description
INTERACTIONSTORE	SELLIGENT INC.	1300 ISLAND DRIVE, SUITE 200 REDWOOD CITY CA 94065	INTERACTION STORE;Software as a service (SAAS) services featuring software for gathering, storing, organizing, viewing, analyzing and utilizing web-based analytics, behavioral data and information of consumers for purposes of marketing and promotion;
	Where the owner name is not linked, that owner no longer owns the brand

Technical Examples

A method of accumulating and summarizing a number of customer interaction records pertaining to a specific customer records system (e.g., an ACD) over a predetermined time period commences with the receipt of interaction record including interaction information describing customer interaction. For example, the interaction information could indicate the hold time for a particular call received at the ACD. A cumulative record to which the interaction record contributes is then identified, and the cumulative record is then automatically updated to reflect predetermined interaction information contained within the interaction record. For example, a cumulative log of hold times for the particular ACD over a predetermined time interval may be updated with hold time information included within the interaction record.