CUSTOMER PULSE

Brand Owner (click to sort) Address Description
CUSTOMERPULSE ALLEGIANCE SOFTWARE, INC. 10235 South Jordan Gateway, 5th Floor South Jordan UT 84095 CUSTOMER PULSE;Business consulting services relating to allowing business enterprises to capitalize on their customer and employee feedback and the insights from customer, employee feedback data and other data, and by making faster and better informed decisions, gaining real-time insight into opinions, ideas and dynamics of customers and employees, and measuring, managing and acting upon engagement, satisfaction, experience and loyalty;
CUSTOMERPULSE ALLEGIANCE SOFTWARE, INC. 10235 South Jordan Gateway, 5th Floor South Jordan UT 84095 CUSTOMER PULSE;providing temporary use of on-line, non-downloadable software for monitoring and managing business feedback, analyzing surveys and assimilating market research to help determine customer and employee satisfaction and loyalty;
 

Where the owner name is not linked, that owner no longer owns the brand

    
Technical Examples
  1. A method is provided that identifies and categorizes the reason a customer contacts a customer service center, i.e. the customer's goal or problem. In addition, the method allows the customer to be categorized into a set of behavior-based groupings. This integration of goal and customer categorization establishes the foundation to optimally direct the customer's request through an appropriate center. This method can collect information regarding the customer's behavior and can use that behavioral information to determine the optimal manner for handling the customer request.