COMPUTER TELEPHONY INTEGRATION CALL CENTER

Brand Owner (click to sort) Address Description
AM.COM AMCOM SOFTWARE, INC. 10400 YELLOW CIRCLE DRIVE EDEN PRAIRIE MN 55343 Computer telephony integration call center application software;AM COM;
ARCH SPOK INC. 6th Floor 5911 Kingstowne Village Parkway Alexandria VA 22315 computer telephony integration call center applications software; computer software for use in emergency incident communications management, mass notification and management of emergency telephone calls; computer software for use in emergency planning, notification, management and response; communications software for use by medical professionals to send, receive, and respond to code calls, consult requests, on-call messages, patient-related calls, and personal communications; communications software for use by medical professionals that allows administrators to maintain an audit trail of all messages sent and received;telecommunications services, namely, providing telephone communication services, cellular telephone services and wireless telephone and personal communication services; telecommunication services, namely, local and long distance transmission of voice, data, graphics by means of telephone, telegraphic, cable or satellite transmission; providing radio paging and radio telephone communications; paging and wireless messaging services; telecommunications services, namely, digital content transmission via a global communications network, providing wireless multiple-user access to a global computer network, transmission of data to wireless messaging devices and equipment, and the wireless transmission of information and digital content over wireless communication networks; wireless communications services, namely, wireless transmission of voice, data, images, signals and messages; providing wireless telecommunications connections between paging, cellular and networking devices; electronic mail; voice mail services; paging services; personal communications services; wireless digital messaging services; providing information in the field of wireless telecommunications; consulting in the field of telecommunications;providing temporary use of on-line non-downloadable software for use in emergency planning, notification, management and response over computer networks, intranets and the internet this does not include providing on-line computer games that are played on-line; installation of computer software; technical support services, namely, troubleshooting of computer software problems;
ARCH SYSTEMS SPOK HOLDINGS, INC. 6850 VERSAR CENTER, SUITE 420 SPRINGFIELD VA 22151 computer telephony integration call center applications software; computer software for use in emergency incident communications management, mass notification and management of emergency telephone calls; computer software for use in emergency planning, notification, management and response; communications software for use by medical professionals to send, receive, and respond to code calls, consult requests, on-call messages, patient-related calls, and personal communications; communications software for use by medical professionals that allows administrators to maintain an audit trail of all messages sent and received;telecommunications services, namely, providing telephone communication services, cellular telephone services and wireless telephone and personal communication services; telecommunication services, namely, local and long distance transmission of voice, data, graphics by means of telephone, telegraphic, cable or satellite transmission; providing radio paging and radio telephone communications; paging and wireless messaging services; telecommunications services, namely, digital content transmission via a global communications network, providing wireless multiple-user access to a global computer network, transmission of data to wireless messaging devices and equipment, and the wireless transmission of information and digital content over wireless communication networks; wireless communications services, namely, wireless transmission of voice, data, images, signals and messages; providing wireless telecommunications connections between paging, cellular and networking devices; electronic mail; voice mail services; paging services; personal communications services; wireless digital messaging services; providing information in the field of wireless telecommunications; consulting in the field of telecommunications;Color is not claimed as a feature of the mark.;SYSTEMS;providing temporary use of on-line non-downloadable software for use in emergency planning, notification, management and response over computer networks, intranets and the internet this does not include providing on-line computer games that are played on-line; installation of computer software; technical support services, namely, troubleshooting of computer software problems;
HARKEN SPOK HOLDINGS, INC. 6850 VERSAR CENTER, SUITE 420 SPRINGFIELD VA 22151 computer telephony integration call center applications software; computer software for use in emergency incident communications management, mass notification and management of emergency telephone calls; computer software for use in emergency planning, notification, management and response; communications software for use by medical professionals to send, receive, and respond to code calls, consult requests, on-call messages, patient-related calls, and personal communications; communications software for use by medical professionals that allows administrators to maintain an audit trail of all messages sent and received;telecommunications services, namely, providing telephone communication services, cellular telephone services and wireless telephone and personal communication services; telecommunication services, namely, local and long distance transmission of voice, data, graphics by means of telephone, telegraphic, cable or satellite transmission; providing radio paging and radio telephone communications; paging and wireless messaging services; telecommunications services, namely, digital content transmission via a global communications network, providing wireless multiple-user access to a global computer network, transmission of data to wireless messaging devices and equipment, and the wireless transmission of information and digital content over wireless communication networks; wireless communications services, namely, wireless transmission of voice, data, images, signals and messages; providing wireless telecommunications connections between paging, cellular and networking devices; electronic mail; voice mail services; paging services; personal communications services; wireless digital messaging services; providing information in the field of wireless telecommunications; consulting in the field of telecommunications;providing temporary use of on-line non-downloadable software for use in emergency planning, notification, management and response over computer networks, intranets and the internet this does not include providing on-line computer games that are played on-line; installation of computer software; technical support services, namely, troubleshooting of computer software problems;
MEDICALL SPOK, INC. 6th Floor 5911 Kingstowne Village Parkway Alexandria VA 22315 Computer telephony integration call center applications software;MEDIC CALL; MEDI CALL;
SPOK SPOK HOLDINGS, INC. 6850 VERSAR CENTER, SUITE 420 SPRINGFIELD VA 22151 computer telephony integration call center applications software; computer software for use in emergency incident communications management, mass notification and management of emergency telephone calls; computer software for use in emergency planning, notification, management and response; communications software for use by medical professionals to send, receive, and respond to code calls, consult requests, on-call messages, patient-related calls, and personal communications; communications software for use by medical professionals that allows administrators to maintain an audit trail of all messages sent and received;telecommunications services, namely, providing telephone communication services, cellular telephone services and wireless telephone and personal communication services; telecommunication services, namely, local and long distance transmission of voice, data, graphics by means of telephone, telegraphic, cable or satellite transmission; providing radio paging and radio telephone communications; paging and wireless messaging services; telecommunications services, namely, digital content transmission via a global communications network, providing wireless multiple-user access to a global computer network, transmission of data to wireless messaging devices and equipment, and the wireless transmission of information and digital content over wireless communication networks; wireless communications services, namely, wireless transmission of voice, data, images, signals and messages; providing wireless telecommunications connections between paging, cellular and networking devices; electronic mail; voice mail services; paging services; personal communications services; wireless digital messaging services; providing information in the field of wireless telecommunications; consulting in the field of telecommunications;SPOKE;Color is not claimed as a feature of the mark.;providing temporary use of on-line non-downloadable software for use in emergency planning, notification, management and response over computer networks, intranets and the internet this does not include providing on-line computer games that are played on-line; installation of computer software; technical support services, namely, troubleshooting of computer software problems;
SPOK CONDUCT SPOK, INC. 6th Floor 5911 Kingstowne Village Parkway Alexandria VA 22315 computer telephony integration call center applications software;
 

Where the owner name is not linked, that owner no longer owns the brand

   
Technical Examples
  1. A method and system for dynamic queuing utilizes a SIP messaging structure within a call center's architecture for interacting with a caller. The method and system can be used for ACD services developed for IP telephony using SIP as the signaling protocol. A SIP subscriber can also interact with an ACD system in the Public Switched Telephone Network (PSTN) work space. In the latter case, a PSTN-to-IP gateway carries the bearer path and call level signaling between the two spaces, and corresponding Computer Telephony Integration (CTI) signaling links are used for linking the ACD specific signaling between the two spaces.