COMPUTER PROGRAMS FOR INQUIRY MANAGEMENT

Brand	Owner	Address	Description
APRIORI	ANSWER COMPUTER, INC.	C/O PLATINUM TECHNOLOGY, INC. 1815 S. MEYERS ROAD OAKBROOK TERRACE IL 60181	COMPUTER PROGRAMS FOR INQUIRY MANAGEMENT, AND INSTRUCTIONAL MANUALS SOLD AS A UNIT;A PRIORI;
	Where the owner name is not linked, that owner no longer owns the brand

Technical Examples

An information processing apparatus for replying to an inquiry from a customer in accordance with a reply priority and method therefore. In this information processing apparatus, the reply to the inquiry from the customer is done in accordance with the reply priority assigned to each of the inquiry. The reply priority is determined based on customer priority, contents of the inquiry and the repeated number of the inquiry remained unsolved.