COMPUTER SOFTWARE WORLD WIDE

Brand	Owner (click to sort)	Address	Description
ADCONFIGURATOR	VXX, Inc.	5619 Scotts Valley Drive Suite 260 Scotts Valley CA 95066	computer software and world wide web site(s) for advertising and marketing services, providing a user the ability to design, implement and manage advertising campaigns via traditional media and global computer networks;advertising and marketing services, assisting a user to design, implement and manage advertising campaigns via traditional media and global computer networks;
INTUITION	Thinking Skin	604 Panoramic Way Berkeley CA 94704	Computer software for world wide web graphics;
SITECOMMAND	INCONTEXT CORPORATION	2 St. Clair Avenue West, Suite 1701 Toronto, Province of Ontario, M4V 1L5 Canada	computer software for World Wide Web operations and management;SITE COMMAND; SIGHT COMMAND;
	Where the owner name is not linked, that owner no longer owns the brand

Technical Examples

This invention (The Customer Contact Channel Changer) enables the integration of different Customer Contact Channels such as live call center ACD (Automatic Call Distribution) agents, ADSI (Analog Display Services Interface) enhanced IVR (Interactive Voice Response) systems and WWW (World Wide Web ) servers. The world wide web servers are used to allow customers with computer equipment to access information from an organizations databases in a self service mode. Frequently these customers have questions best answered by human ACD agents. With this invention the connection between the customer with the question and the agent with the answer is done quickly and efficiently with both parties sharing screens of common information. Also control is retained by the customer to make the call happen when they want it.