COMPUTER SOFTWARE PROBLEM TRACKING

Brand	Owner (click to sort)	Address	Description
SPOTS	Legendsoft, Inc.	800 Scotlandwell Place Alpharetta GA 30004	Computer software for problem tracking, resolution, and reporting, for the creation, fulfillment, and reporting of service orders and for time tracking, billing, reporting, and analysis all for use by software developers and entities with computer-related help desks;
THINKTECH	TRUE TECH, INC.	916 Village Drive East, Suite A North Brunswick NJ 08902	computer software for problem tracking and project information management used to maintain project databases and user manuals sold therewith;THINK TECH;
	Where the owner name is not linked, that owner no longer owns the brand

Technical Examples

A computer software program is used to capture configuration values of predetermined parameters of vendor software and an operating system on which the vendor software is installed. Configuration values of predetermined parameters can be collected from more than one computer in a networked environment. A collated report of configuration values from the customer computer systems is sent to the vendor for diagnosis of the technical problem experienced by the customer.