CALL CENTER SERVICES COMMUNICATION

Brand Owner Address Description
INTELLIGENT INTERACTION CENTER Synchrony Communications, Inc. 221 East 4th Street Suite 500 Cincinnati OH 45202 call center services and communication services for customer relationship management by a global computer network, e-mail, fax and voice;
 

Where the owner name is not linked, that owner no longer owns the brand

    
Technical Examples
  1. A method and apparatus are provided for guiding a conversation between an agent of a call center and a client of the call center towards one of a plurality of goals of an organization controlling the call center. The method includes the steps of recognizing a voice content of the client of the call center, correlating the recognized voice content with a first goal of the plurality of goals of the call center and presenting script to the agent of the call center based upon the correlated goal of the call center.