ADD ON SOFTWARE USE CHAT

Brand	Owner (click to sort)	Address	Description
MESSENGER PLUS!	MARKET CONNECT SERVICES LTD.	P.O. BOX 146, TRIDENT CHAMBERS, ROAD TOWN TORTOLA VG1110 Br.Virgin Islands	Add-on software for use chat logging, for log encryption, for indicating personalized statuses, for renaming contacts, for creating IRC-style commands allowing the user to create keyboard shortcuts with parameters, for use in creating multi-color and formatted text which are used as embedded markers for colored text, bold text, italicized text and underline text allowing the user to format a message the same way he or she would format it in a word editor, for creating a quick emoticons panel which is a window displayed when the user presses a specific keyboard shortcut to allow an image to be inserted in a message, for creating plug ins interface which allow users to create their own features for the program, for creating sign-in and sign-out sounds, for creating sound commands, for use as a contact manager, for boss protection and instant lock, for events logging, for creating quick texts which are short cuts for sending common messages to the users' contacts, for pop mail checking, for previous text recall, for creating special insert tags which are text blocks that are interpreted and replaced before a message is sent allowing users to quickly send information regarding the current discussion on their computer systems without having to copy the information manually, and for use as a scheduler for the field of instant messaging communication;MESSENGER PLUS;Color is not claimed as a feature of the mark.;MESSENGER;The stippling in the drawing is for shading purposes only.;
MESSENGER PLUS!	SECURE SOFTWARE, INC.	P.O. BOX 344 SHALIMAR FL 32579	Add-on software for use chat logging, for log encryption, for indicating personalized statuses, for renaming contacts, for creating IRC-style commands allowing the user to create keyboard shortcuts with parameters, for use in creating multi-color and formatted text which are used as embedded markers for colored text, bold text, italicized text and underline text allowing the user to format a message the same way he or she would format it in a word editor, for creating a quick emoticons panel which is a window displayed when the user presses a specific keyboard shortcut to allow an image to be inserted in a message, for creating plug ins interface which allow users to create their own features for the program, for creating sign-in and sign-out sounds, for creating sound commands, for use as a contact manager, for boss protection and instant lock, for events logging, for creating quick texts which are short cuts for sending common messages to the users' contacts, for pop mail checking, for previous text recall, for creating special insert tags which are text blocks that are interpreted and replaced before a message is sent allowing users to quickly send information regarding the current discussion on their computer systems without having to copy the information manually, and for use as a scheduler for the field of instant messaging communication;MESSENGER PLUS;Color is not claimed as a feature of the mark.;MESSENGER;The stippling in the drawing is for shading purposes only.;
MESSENGER PLUS!	Paciullo Cyril	105 place du College #8 Longueuil J4J1G3 Canada	Add-on software for use chat logging, for log encryption, for indicating personalized statuses, for renaming contacts, for creating IRC-style commands allowing the user to create keyboard shortcuts with parameters, for use in creating multi-color and formatted text which are used as embedded markers for colored text, bold text, italicized text and underline text allowing the user to format a message the same way he or she would format it in a word editor, for creating a quick emoticons panel which is a window displayed when the user presses a specific keyboard shortcut to allow an image to be inserted in a message, for creating plug ins interface which allow users to create their own features for the program, for creating sign-in and sign-out sounds, for creating sound commands, for use as a contact manager, for boss protection and instant lock, for events logging, for creating quick texts which are short cuts for sending common messages to the users' contacts, for pop mail checking, for previous text recall, for creating special insert tags which are text blocks that are interpreted and replaced before a message is sent allowing users to quickly send information regarding the current discussion on their computer systems without having to copy the information manually, and for use as a scheduler for the field of instant messaging communication;MESSENGER PLUS;Color is not claimed as a feature of the mark.;MESSENGER;The stippling in the drawing is for shading purposes only.;
	Where the owner name is not linked, that owner no longer owns the brand

Technical Examples

A customer is transferred from a first Internet chat session on a first server to a second Internet chat session on a second server without the customer having to take any action whatsoever. The second server may be the same server as the first server or may be different from the first server and may be physically located in another city, state, country, or continent. When the need arises to transfer a customer chat to another agent (who may be on another server) the agent requests a transfer and a list of available chat sessions is provided (300) to the agent. If the agent requests a transfer of the customer to one of those available chat sessions then a determination (310) is made as to whether the proposed transfer is permitted. If the transfer is permitted and initiated by the agent, the agent's computer sends all the transfer information as well as a transfer command to the customers browser. The command sent activates a mini-application residing on the customer's browser that seamlessly connects the customer to a new URL for a second chat session. Further, when the transfer is initiated, all or a portion of the information, including documentation, from the first chat session is simultaneously transferred to the second chat session.